ORDER STATUS

BEFORE CONTACTING US, PLEASE CHECK YOUR CONFIRMATION EMAIL.

YOUR CONFIRMATION EMAIL CONTAINS:

• Your order date
• Whether your order is a preorder
• Your preorder release date (if applicable)

PLEASE READ CAREFULLY

NON-PREORDER ORDERS:

SHIP WITHIN 7–10 BUSINESS DAYS

(WEEKENDS & HOLIDAYS DO NOT COUNT)

PREORDER ORDERS:

SHIP AFTER THE RELEASE DATE LISTED IN YOUR CONFIRMATION EMAIL

IF YOUR ORDER CONTAINS A PREORDER ITEM:

YOUR ENTIRE ORDER WILL SHIP TOGETHER

ONCE THE PREORDER ITEM IS AVAILABLE

IF YOUR ORDER IS STILL WITHIN THESE TIMEFRAMES:

THERE IS NO UPDATE AVAILABLE.

SUBMITTING MULTIPLE EMAILS OR FOLLOW-UPS:

DOES NOT SPEED UP PROCESSING

AND MAY DELAY RESPONSE TIMES